Our Home Care Services — Personal, Visiting and Daily Living Care
Zento provides nurse-led home care services for older adults across Edinburgh, Lothian and Perthshire. Every care plan is written by a registered nurse, not a coordinator, and every visit is backed by clinical oversight that most care agencies simply do not offer.
What are home care services?
Home care services are professional care and support delivered in a person's own home, allowing older adults to remain independent in familiar surroundings rather than moving into a residential or nursing home.
Home care can range from a single weekly visit to multiple daily calls, or even round-the-clock live-in support. In Scotland, eligible adults aged 65 and over can access Free Personal Care, which covers the cost of personal care at home regardless of income.
At Zento, every care plan is developed and regularly reviewed by a registered nurse — a standard of clinical oversight that goes beyond what most domiciliary care agencies provide.
Home care services we provide
We offer a full range of visiting home care services, each planned by our nursing team and delivered by trained carers who know your family.
Personal Care
Support with bathing, dressing, continence, mobility and personal hygiene, delivered with patience and dignity.
Medication Support
Prompting, administering and monitoring medication under the oversight of a registered nurse.
Companionship
Regular social visits to reduce isolation, maintain routines and enjoy meaningful conversation and activities.
Meal Preparation
Nutritious meals planned around dietary needs and personal preferences, prepared in the client's own kitchen.
Hospital Discharge Support
Short-term intensive care to help your loved one settle back home safely after a hospital stay.
Dementia Care
Consistent carers and familiar routines to support people living with dementia at every stage.
Respite Care
Planned or emergency cover so family carers can take a genuine break, knowing their loved one is safe.
Looking for overnight or 24-hour support?
See our live-in care servicesSigns your loved one may benefit from home care
Knowing when extra support is needed can make a profound difference to safety and wellbeing at home.
Sign 1
Difficulty maintaining personal hygiene, bathing, washing, or dressing safely.
Sign 2
Forgetfulness or confusion around prescribed medications and dosage times.
Sign 3
Reduced mobility, unsteadiness, or fear of falls when moving around the house.
Sign 4
Unopened post, unattended household chores, or a fridge lacking fresh nutrition.
Sign 5
Noticeable changes in mood, disorientation, or symptoms of cognitive decline.
Sign 6
Family caregivers feeling overwhelmed or exhausted trying to balance daily demands.
Noticing two or more of these signs?
Our nurse-led team can visit your parent at home in Edinburgh or Perthshire to carry out an honest, clinical evaluation.
Why nurse-led home care makes a difference
Most home care agencies use coordinators or managers with no clinical background to plan and review care. At Zento, that role is filled by registered nurses.
This means the person writing your loved one's care plan has the clinical knowledge to spot early warning signs, adjust medication routines safely, manage complex health conditions and liaise directly with GPs and hospital teams.
Every care package at Zento is assessed, planned and regularly reviewed by our nursing team. We are registered with the Care Inspectorate.
“I became a nurse because I believe everyone deserves clinical-quality care — not just in a hospital ward, but at home, where it matters most. That is what we deliver at Zento every single day.
How to get started with home care
Call us
A confidential discussion with our friendly team about your loved one's situation and care needs.
Nurse assessment
Our nurse visits your loved one at home to evaluate physical, cognitive, and clinical care needs.
Tailored care plan
We write a tailored care plan and match carers carefully chosen for personality and skillset.
Care begins
Care starts smoothly on your timeline, with ongoing nurse monitoring and regular care reviews.
What families say about Zento's home care
Real stories from families across Edinburgh, Lothian, and Perthshire who trust our nurse-led care.
“Dad's care plan was written by an actual nurse, which gave us confidence from day one. Visits are mostly reliable and the carers seem to know him properly now.”
Margaret S.
Morningside, Edinburgh
“We needed help quickly after Mum left hospital. It took a few days to get the routine fully settled, but once it did, things ran smoothly. Would recommend.”
David K.
Crieff, Perthshire
“Eight months in and we've had the same morning carer most weeks. Mum actually waits by the door now, which says more than I can.”
Sarah L.
Musselburgh, East Lothian
Where we provide home care
Zento delivers home care services from two offices. Our Edinburgh team covers all City of Edinburgh postcodes (EH1–EH17), plus Midlothian, East Lothian and West Lothian. Our Crieff team serves Crieff, Comrie, Muthill, Braco and the surrounding Perthshire villages.
Find detailed coverage and local team information for your area:
Frequently asked questions about home care services
What is the difference between home care and live-in care?
Visiting home care involves scheduled calls — from 30 minutes to several hours — where a carer visits your home to assist with specific tasks. Live-in care provides a dedicated carer who resides in your loved one's home for continuous support.
How does nurse oversight work for daily home care?
Every care plan is written and reviewed by a registered nurse. Our nurses regularly check in, assess changing clinical needs, communicate with GPs and district nurses, and guide our care team on best practices.
Can home care visits be adjusted as needs change?
Yes. Home care is completely flexible. If you need additional visits, temporary night support, or adjustments to visit times, our team can quickly adapt your care plan.
Are your carers trained for dementia support?
Yes. All our carers undergo extensive training in dementia awareness, communication strategies, and positive behavioral support, all overseen by registered mental health and general nurses.
Speak to our nursing team today
Finding the right care for someone you love is rarely straightforward. Our nursing team is here to listen, answer your questions and give you an honest picture of what support is possible.
No pressure. No obligation. Honest advice from registered nurses.